Shipping & Returns

Payment methods



Shipping cost 20$

Ready to ship in 3-7 business days. around 2-3 Weeks to your home


PAYMENT METHOD:
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1) PayPal
2) Credit Card (through Paypal system no need Paypal account)
If you want to pay with credit card but only see Paypal at checkout. Click "Check out with PayPal", Then you will see there is an option "Pay with a debit or credit card, or Paypal Credit", click it, Easy!

CUSTOM DUTY, TAX AND FEES
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No Other Tax Or Fees

CANCELLATION
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You can cancel the order anytime before it's shipped, I will issue a full refund to your PayPal account very soon. If your order is shipped, then you will need to return it to me, and pay the returning shipping cost.

Shipping
Producing time depends on the painting type, please see it in item's description. Shipped by DHL or FEDEX  to your doorstep worldwide. A tracking number will be provided to your mail once the painting is shipped.
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Refunds and Exchanges

30 days full money refund.

We want happy customers, for any reason, if you don't like the paintings you received, 30 days full money refund acceptable. Please send me message
You will get a full refund via Paypal when I receive returned painting.

DAMAGES
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We pack all paintings in solid tube very carefully, normally it will arrive to your home safely. However, sometimes, it might arrive damaged, so, VERY IMPORTANT! Unpack the package in front of the courier, if it's damaged, please follow the below STEPS:

1. Please ask courier man to write “the item is damaged/broken” or something like that on the waybill.

2. You can have the paintings after you and courier man both confirm the damages, ALSO, make sure courier man write the package and item is damaged on waybill.

3. Call the courier company to claim, you will be required to provide photos of the damaged package and item, also a claim form to fill out, after all, you will get a CLAIM NUMBER, which mean the courier company accept the claim and confirm the damages, please send me the claim number and photos of each side of the package, and damaged parts on painting to me, I will arrange to deliver a new painting immediately.

4. If courier man just leave package at your door, there is no way you can confirm damages in front of courier man, please ignore NO.1 and No.2, do No.3 above.

Keep the damaged painting and the package until the problem is solved.
Additional Policies and FAQs

FRAMING & STRETCHING
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To protect painting well during international shipping, all paintings are ROLLED(Unframed/Not stretched) and shipped in a quality plastic/cardboard tube to avoid damages, it’s 100% safe and painting comes back to its original/flat state once you stretch it on a wooden base. You can decide to frame it or simply stretch it at any of your local framing shop, depends on your taste, it’s beautiful both way.